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FAQs
What can I use the card for?
How does the card work?
How do I activate my card?
Is this just another MasterCard® debit card?
Will the card know what expenses are eligible and what are not?
Can the mySourceCardTM identify how much of a product or service will be paid by my health plan?
Will I need to submit a claim form?
What will happen if I use my card for an ineligible expense?
What will happen if I don't send a reimbursement check for the amount of the ineligible expense?
Will my transaction be denied if I don't have enough money in my account to cover the expense?
What if my provider doesn't have a charge card terminal?
What do I do if my card is lost or stolen?
What if my card had a misspelling, is missing a middle initial, my name has changed, or my card was never received. May I order another card?
Can I get a card for my spouse?
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