FAQs

How the Card Works

For the most part, the mySourceCard® works just like any other debit card, except for five important differences:

Limited to specific merchants decided by the benefit account.
Limited to eligible expenses decided by the benefit account.
Employees can’t use it at the ATM.
Employees can't use it for “cash back” with a purchase.
There is no PIN.

Since there is no PIN, when given the option between debit and credit, the employees should choose credit. mySourceCard® operates through programmed merchant codes. Each provider that accepts MasterCard® is assigned a Merchant Category Code. There are over 500 such codes; however, only those codes related to eligible expenses under your specific benefit plan are programmed on the card. Additionally, card swipes for eligible purchases made at retail merchants with an Inventory Information Approval System(IIAS) may be autosubstantiated per your TPA. If any transactions require documentation, the participant will be notified via e-mail.

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